Med/Surg/Telemetry Unit
Director
Robbin Catt
# Beds: 44
Staffing Ratio: Primary Service: 3-4:1 Core: 5-7:1
Our Mission: We are committed to preserving and improving the quality of health to our customers and to excel in meeting the holistic needs of our community.
Common treatments: We care for a variety of diagnoses ranging from Pneumonia, CHF, COPD, Chest Pain, Gastrointestinal complications, Wound Care, Diabetes, and Surgical care. We have a state of the art Mirror Telemetry monitoring system with the capacity to monitor 18 patients within our Unit. Our department utilizes state-of-the-art technologies such as Computerized Documentation, eMAR, and Accudose
Staffing: Our staffing team consists of a Charge Nurse, RNs, LPNs, and Patient Care Techs. A typical day shift consists of a team of 2 LPNs with 5-7 patients overseen by 2 RNs with 5-6. These four nurses have 2 Patient Care Techs to provide ADL to our customers. All the other RNs provide “primary services” caring for 3-4 patients.
Special recognition: Department of the Quarter (2010)
What new hires can expect on 3 North:
• Flexible orientation program based on individual needs
• Family-like atmosphere with a challenging, fast paced and rewarding environment
• Satisfaction in learning and in knowing that everyday is different
• Wide range of patient diagnoses and conditions, largest volume of ER and Direct admits within hospital
• Excellent consistent quality patient care
• Wide variety of consults and physician exposure
• Great foundation of nursing skills for new graduates
My management style: Central to the success of my department is to follow a shared leadership approach. My employees have a voice and are tasked to set unit standards of patient care and customer service through our Unit Council.
Our team: Our department works in a collaborative manner with a variety of departments including the hospitalist, case managers, respiratory therapists, dieticians, and physical therapists. We also like to have fun: we celebrate birthdays, holidays, and have celebrations on the unit during holidays for working staff.Key to the success of any department is Teamwork.The nursing staff on 3N has embraced this concept.